FAQ
How do I get a Cajun Card?
Where are you located and where can I park?
What forms of payment does the Cajun Card office accept?
How do I put money on my card?
Is there a minimum deposit amount?
Can I pay tuition with my Cajun Card?
Who is eligible to obtain a Cajun Card?
Do I have to get a new ID every semester?
Can I get a refund?
What happens if my card is lost or stolen?
How much does it cost for a new card?
If my card gets damaged or does not work, do I have to pay for another card?
What happens if my legal name changes?
Can I get my preferred name on my Cajun Card?
What is my Pin Number?
How can I retrieve my Cajun Card number if I lost or forgot my card?
Can I get cash back on my card when making a purchase?
Can students receive discounts?
How do I purchase a Commuter Meal Plan?
What is Declining Balance?
What do I do if I can't access my building/lab/parking gate?
How do I deposit funds onto my PaperCut account?
To receive your Cajun Card, you must go to the Cajun Card office and take a picture. A pictured form of ID must be presented in order to take your ID picture. The process takes approximately 2 minutes.
Where are you located and where can I park?
Cajun Card Services is located in the Student Union Rm. 134. The physical address is 620 McKinley Street, Lafayette, LA 70503. Free 30 minute parking is available in the lot next to the Union behind the church.
What forms of payment does the Cajun Card office accept?
We accept all major credit/debit cards, cash, checks, money orders and Apple Pay.
How do I put money on my card?
You can put money on your card online. You can go to the Cajun Card Office, call UL-1CARD (337-851-2273), or mail a check made out to UL Lafayette to PO BOX 43615, Lafayette, LA 70504.
Is there a minimum deposit amount?
There is a $2.00 minimum deposit for all Cajun Cash Deposits (online, over the phone, in the office) if using a credit card. There is no minimum deposit amount when paying with cash or a check.
Can I pay tuition with my Cajun Card?
Currently, Cajun Cash cannot be used to pay tuition. If you wish to pay tuition with a credit card visit ulink.louisiana.edu and go to statement of account.
Who is eligible to obtain a Cajun Card?
All students that are registered for one or more hours in the current semester are eligible to receive a Cajun Card. Please be sure to bring a pictured form of ID for identification purposes.
Do I have to get a new ID every semester?
No, your student ID is good as long as you are a registered student with the University. However, if the Cajun Card office changes the card in any form, you will be notified to receive a new one at no charge.
Can I get a refund?
Cajun Cash may be refunded to students who are transferring to another university, withdrawing from UL Lafayette, or graduating from UL Lafayette. If you would like a Cajun Cash refund, please complete the online refund form.
Alternatively, you can download, fill out and sign the refund form (PDF). One completed return the form by E-mail to cajuncash@louisiana.edu, or by mail to Cajun Card Services, P.O. Box 43615, Lafayette, LA 70504. A refund check will be mailed within 2 to 3 weeks to the address listed on form.
What happens if my card is lost or stolen?
If your Cajun Card is lost or stolen it can be deactivated online. If you subsequently find the lost card or need to purchase a new one you must report to the Cajun Card Office.
How much does it cost for a new card?
A fee of $25 is assessed to replace the ID card regardless if it has been stolen or lost.
If my card gets damaged or does not work, do I have to pay for another card?
If the card has normal wear and tear, the office will replace the card for free. Damaged cards will be assessed in the office, at which time management will determine whether or not you will be charged the $25 replacement fee. If your card does not work, either a new card will be printed at no charge, or the problem will be corrected within our office.
What happens if my name changes?
First, the card holder must change his or her name in the Registrars Office, if a student; or Human Resources, if an employee. After the changes have been made in the appropriate office the card holder must return their old card to the Cajun Card Office, there is a fee of $10.00 to print the new card.
Can I get my preferred name on my Cajun Card?
Yes, bring your approval letter/email with you when coming to the Cajun Card office. There is a $10.00 fee for name changes. Please note, that you Preferred name will be on the front of the card and your legal name and signature will be on the back of the card.
What is my Pin Number?
Your Personal Identification Number (PIN) was a four digit number that was used to access your account through our online account management system. Due to a system upgrade, PINs are no longer used to access your Cajun Card account, you must now use a password.
All users who currently use a PIN to log in will automatically be directed to the reset password page upon their next log in. All other users will have to either create or reset a new password. If you need to change or reset your password please use the Password management page, and click "Account Settings", the menu under it will have the "Create Password" and "Reset Password" links.
We cannot change your password over the phone or through E-mail.
What is my Cajun Card Number?
You can get your Cajun Card number by replacing the C in your ULID with a 3.
Can I get cash back on my card when making a purchase?
No, currently all money put on your card goes directly towards your purchases.
Can students receive discounts?
Yes, through the program sponsored by the UL Lafayette Student Government Association (SGA). To view locations, you can visit the SGA website.
How do I purchase a Commuter Meal Plan?
Log-in to Ulink with your ULID and password. Click "Campus Services" on the left side of the screen. Under "Housing" click on "StarRez Housing portal", a new page will pop up. Click on the link "Application" at the top of the page in the red bar. On the new page scroll to the bottom and choose "Commuter Meal Plan Options" and then click "Save & Continue". This will begin the process of purchasing the meal plan. Continue until you reach the last page.
What is Declining Balance?
Declining Balance points are points that can be used at any of UL Lafayette dining facilities, such as the Brew and Chick-fil-A, in place of actual dollars. Each point is representative of $1.00 and can be used at any time during the semester. Declining balance rolls over each semester.
What do I do if I have access but can no long get into my building/lab/parking gate?
If you can't access your building/lab/parking gate your access may have expired or your Cajun Card may have burnt out. Visit the Cajun Card office and the staff will investigate the nature of your problem. If your Cajun Card has burnt out, a replacement card will be printed free of charge.
If you need to request access, your access has expired or your access has been removed contact access@louisiana.edu.
How do I deposit funds onto my PaperCut account?
If your PaperCut account reaches zero, you can add Cajun Cash. To deposit Cajun Cash visit the Cajun Cash deposit page. To transfer Cajun Cash to PaperCut visit the PaperCut deposit page, click "Add Credit" on the left side of the screen after you log in. Please contact the Help Desk at 482-HELP or their website for more information.